Sunday, December 4, 2011

Account hacked and alternate email and security questions changed?

My friend's account just got hacked and she is unable to access it. The hacker has also changed the security questions and the alternate email address. She is unable to reset the password. Is there anyway we can have it reset? Any guidance would be of great help !!|||If the information was changed and she did not do it, then she needs to contact service representative and explain the situation to them.





account-security-help@cc.yahoo-inc.com





Yahoo! Customer Service


1-408-349-1572

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